Terms and Conditions

Who can play

You must be at least 18 years old, or the higher eligible age required for gambling in your jurisdiction. We may ask for proof of age at any time. If we cannot confirm that you meet the age requirement, we may suspend your account and refuse service.

You decide for yourself whether online gambling is lawful where you are. We do not provide legal advice or guarantee that using Drip Casino is legal in your jurisdiction. Residents of a number of countries cannot open an account, deposit money or place real-money bets. If you breach this restriction and give misleading details about your location, all deposits and withdrawals will be null and void.

One account, accurate details

You may have one account only. This limit applies per player, household, e-mail address and IP address. Any other account is a duplicate. We reserve the right to close duplicate accounts immediately. Transactions made through them are null and void. We may return bets or deposits at our discretion. Refunds, winnings and bonuses gained through a duplicate account are lost and can be reclaimed.

Register in your current real name. Give complete, accurate information and update it promptly whenever it changes. False, incomplete, inaccurate or misleading details may lead us to close your account and cancel the funds in its balance.

Your login and password are for you alone. Keep them secret, do not share access with anyone and do not let a minor use your account. You are responsible for activity and transactions made through your account. Tell us immediately if you discover unauthorised access.

When we verify you

We may verify your identity and contact details at any time. We may request an identity document, a photo of a payment card, a recent utility bill in your name or another document that confirms who you are. We may also conduct a phone or video call or ask for documents by mail.

You must provide requested documents and information within ten days. During verification, withdrawals will be suspended and account access may be restricted. If you miss that deadline, or we cannot contact you within ten days after a withdrawal request, your account may be blocked or permanently suspended.

After your total deposits pass 3 000 CAD, we have the right to check your identity. Above 15 000 CAD in total deposits, we may ask you to confirm where your funds come from.

Depositing money

Cash deposits can be made by card, e-wallet, mobile phone or cryptocurrency, subject to availability. Physical cash is not accepted. Deposit only from an account, payment system or card registered in your own name. We do not accept third-party funds. If verification shows that someone else's funds were used, all winnings will be confiscated and returned to us.

Do not reverse, withhold or cancel earlier transactions or deposits. If you do, you must return the funds and cover our recovery expenses. A payment becomes final and irrevocable after you confirm it.

Your Drip Casino balance is not a bank account. It has no deposit insurance or similar protection and earns no interest.

Before requesting a withdrawal

Use the same payment instrument that funded your account. Your e-mail must be verified, every profile field must be complete and accurate, and you must provide at least one real, valid phone number. All active bonuses and free spins must first be completed or cancelled.

Each deposit must be wagered 1X through casino games or sports bets. Bonus bets do not count. If the requirement is not met, we have the right to cancel the withdrawal until it is met or withhold a 10% commission from the withdrawal amount to recover processing costs.

Cryptocurrency withdrawals are available only for winnings obtained by betting funds deposited through cryptocurrency.

Timing and withdrawal limits

A withdrawal request is processed within 24 hours of receipt, unless an additional check is needed. If the amount exceeds 1 875 C$, we have the right to review the gaming transactions for up to 48 hours. We may also verify your identity before making any payment and withhold it during that check.

The maximum monthly payout is 187 500 CAD unless you agree otherwise with us. Base daily limits depend on your status.

• Origin up to 6 000 C$
• Smart up to 6 000 C$
• Prime up to 15 000 C$
• Meta up to 22 500 C$

A dynamic limit is calculated separately for the preceding 24-hour, 7-day and 30-day periods. For each period, it is the higher of your status base limit or three times all deposits made during that period after conversion into the requested withdrawal currency. A request is checked against all three periods together, including withdrawals already made and the pending amount.

If a request would exceed any applicable limit, we may refuse it, suspend processing, offer a lower amount or pay it in instalments within the available limits. Payment-method limits may also require instalments. Issuing banks can reject or block card payouts at their discretion, so we cannot guarantee that every card payout will succeed.

Using bonuses

Only one bonus can be active at a time. Each bonus is limited to one claim per user, and the same limit applies per household, IP address, device, phone number and payment account. Each bonus may have its own conditions.

While you wager a bonus, no more than 10 CAD of a bet counts unless that bonus states another limit. Only slot bets count toward wagering. Some slot categories, including games where volatility can be changed and Real Money slots, do not count.

If you request a withdrawal before wagering is complete, the bonus will be cancelled. No-deposit winnings and the amount available for withdrawal after a no-deposit bonus are capped at 10X the bonus unless its terms state otherwise. Any excess is removed from the balance.

Fair results and account misuse

If the result shown on your device differs from the result on our server, the server result is final and incontestable. Funds credited by mistake do not become yours. We are entitled to cancel related bets and winnings, and any amount already paid must be returned on request.

Collusion, fraud and multiple accounts lead to account closure and cancelled winnings. Attempts at fraud result in the immediate blocking of the account, and we have no obligation to refund or compensate funds held there.

Ending the agreement

You can close your account at any time by e-mailing [email protected]. You remain responsible for activity until we confirm that the account is fully closed. We may first deduct commissions or other amounts you owe us.

Your contract is with GALAKTIKA N.V., registered in Curaçao under Reg. No. 140803, which holds Licence No. OGL/2024/169/0146 from the Curaçao Gaming Authority as its licensing and regulating body.

These terms are governed by the law of Curaçao. We may change them without prior notice, including for legal, commercial, service or software reasons. The version in force is the one posted by us. If you do not accept a change, stop using Drip Casino and close your account.